Frequently Asked Questions
How far in advance should I place my order?
For celebration cakes, 2–4 weeks’ notice is ideal. For wedding cakes, 3–6 months is recommended. Last‑minute orders may be possible depending on availability.
Do you cater for special dietary requirements?
Yes. Gluten‑free and other dietary‑friendly options are available on request. All are made with the same care and high‑quality ingredients.
How much do your cakes cost?
All cakes are priced individually based on size, design, flavours, and any special requirements. You’ll receive a personalised quotation before booking.
Do you require a deposit?
Some orders may require a deposit to secure your date. This will be clearly outlined in your quotation.
Can I send you photos or inspiration for my cake?
Absolutely. Inspiration photos, themes, colours, and ideas are all welcome — they help ensure your cake is exactly what you envision.
Do you offer delivery?
Yes. Free local delivery is usually included in your quoted price. Collection from Sandown can also be arranged by appointment.
What flavours do you offer?
A wide range of flavours is available, from classic vanilla and chocolate to more indulgent or seasonal options. You’re welcome to ask for my list of flavours.
Are your cakes freshly made?
Every cake is handmade to order using fresh, high‑quality ingredients. Nothing is pre‑made or frozen.
Do you make cupcakes and treat boxes?
Yes. Cupcakes, treat boxes, and other small bakes are available and can be customised to match your celebration theme.
Can you recreate a cake I’ve seen online?
You’re welcome to share inspiration, but each cake is created in Terri’s own style. Designs can be adapted to suit your theme while keeping things unique.
How to Order - ordering is simple and stress‑free:
1. Get in touch with your ideas, theme, or inspiration.
2. Receive your personalised quote based on your design and requirements.
3. Secure your booking with a 50% non-refundable deposit or full payment.
4. Relax while your cake is created with care, quality, and attention to detail.
Lead Times
To ensure the highest quality, early booking is recommended.
- Celebration cakes: ideally 2–4 weeks’ notice
- Wedding cakes: ideally 3–6 months’ notice
Please note, last‑minute orders may be possible depending on availability.
Delivery & Collection
- Free local delivery is usually included in your quoted price.
- Collection from Sandown can also be arranged by appointment.
Bespoke Pricing
Every cake from Terri’s Cake Pantry is made to order, so prices vary depending on:
- Size and number of servings
- Design complexity
- Flavours and fillings
- Additional decorations or toppers
- Special dietary requirements
You’ll always receive a clear, personalised quotation before any booking is confirmed.